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    <title>Springhill Suites Colonnade</title>
    <description>Current Job Openings</description>
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    <link>https://rajpadmaprabhahotelllc.easyapply.co</link>
    <author>Springhill Suites Colonnade</author>
    <dc:creator>Springhill Suites Colonnade</dc:creator>
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    <item>
      <title>Front Office Manager</title>
      <description><![CDATA[<p><b>This is an entry level hourly position. This is a great opportunity for a first time manager that has been in a supervisory role. And bonus eligible!!!!&nbsp;</b></p><p>We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.<br><br><br></p><p><span>Responsibilities:</span></p><ul><li><p>Manage and lead a team of guest service agents, including scheduling, training, and performance evaluations</p></li><li><p>Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests</p></li><li><p>Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols</p></li><li><p>Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns</p></li><li><p>Monitor and maintain inventory levels, including ordering and restocking as needed</p></li><li><p>Complete daily financial and operational tasks, such as reconciling the register and completing shift reports</p></li><li><p>Other duties as assigned</p></li></ul><p><span>Qualifications:</span></p><ul><li><p>Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry</p></li><li><p>Strong leadership and communication skills</p></li><li><p>Ability to multitask and handle a high-volume workload</p></li><li><p>Proficiency with computer systems and software, such as Microsoft Office and property management systems</p></li><li><p>Flexibility to work evenings, weekends, and holidays as needed</p></li></ul><p><span>Perks:</span></p><ul><li><p>Paid time off</p></li><li><p>Medical, dental, and vision insurance</p></li><li><p>401(k) retirement plan (US only), Employer RRSP match (Canada only)</p></li><li><p>Professional development opportunities</p></li><li><p>Positive and supportive work environment</p><p><br></p><p><br></p></li></ul>]]></description>
      <pubDate>Wed, 18 Mar 2026 20:53:18 +0000</pubDate>
      <link>https://easyapply.co/job/front-office-manager-507</link>
      <guid>https://easyapply.co/job/front-office-manager-507</guid>
      <category><![CDATA[Birmingham, AL]]></category>
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    <item>
      <title>Housekeeper Room Attendant</title>
      <description><![CDATA[<p><span role="strong">Introduction:</span></p><p><br></p><p>We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.</p><p><span data-acsb-hidden="true" aria-hidden="true"><br><br></span></p><p><span role="strong">Responsibilities:</span></p><p><br></p><ul><li><p>Clean guest rooms and common areas, including dusting, vacuuming, and changing linens</p></li><li><p>Perform tasks such as laundry and inventory management</p></li><li><p>Maintain a clean and organized work area</p></li><li><p>Report any maintenance issues or damages to the appropriate team members</p></li><li><p>Follow all safety and sanitation policies and procedures</p></li><li><p>Other duties as assigned</p></li></ul><p><br></p><p><span role="strong">Qualifications:</span></p><p><span role="strong"><br></span></p><ul><li><p>Strong attention to detail</p></li><li><p>Ability to multitask and handle a high-volume workload</p></li><li><p>Ability to work efficiently in a fast-paced environment</p></li><li><p>Basic math skills</p></li><li><div><br></div></li></ul>]]></description>
      <pubDate>Fri, 13 Mar 2026 17:57:50 +0000</pubDate>
      <link>https://easyapply.co/job/housekeeper-room-attendant-772</link>
      <guid>https://easyapply.co/job/housekeeper-room-attendant-772</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Housekeeping - Room Attendant</title>
      <description><![CDATA[<p>Excellent Work Environment! Competitive Pay based on experience!&nbsp;&nbsp;</p><p>RAM Hotels a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Geor<span>gia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!&nbsp;</span></p><p>POSITION:&nbsp;<span>&nbsp;Housekeeper/Room Attendant</span>&nbsp;&nbsp;</p><p>JOB SUMMARY</p><p>Are you friendly and enjoy rolling out the red carpet to guests?&nbsp; Do you enjoy creating stellar guest experiences?&nbsp; Are you a team player that is energetic, friendly, and professional?&nbsp; Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service?&nbsp; The housekeeping/room attendant performs routine duties of cleaning and servicing our guest rooms beyond expectation while following the directive of the Executive Housekeeper.&nbsp; The housekeeping/room attendant promotes a positive image of the hotel establishment to guests and enjoys assisting our guests with such a pleasant and friendly temperament.&nbsp; If you enjoy anticipating the needs of guests to create that stellar guest experience this job is for you!&nbsp;&nbsp;&nbsp;&nbsp;</p><p>JOB RESPONSIBILITIES</p><ul><li>Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guest inquiries; resolve guests complaints to ensure guests satisfaction</li><li>Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures</li><li>Enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to:&nbsp; making beds; dust television, pictures and furniture; sweep and/or vacuum floors and carpets; clean windows and mirrors; clean the bathroom and empty trash containers; clean the closet;&nbsp; clean and disinfect telephones daily; replenish amenities; remove dirty bed linen and replace with clean linen; realign furniture to the floor plan; check and secure room when finished; clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift; update and submit room assignment sheet</li><li>Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper this includes any item left behind such as a purse, wallet, jewelry, etc.</li><li>&nbsp;Perform other tasks as necessary or required to meet or exceed guest satisfaction</li></ul><p>&nbsp;</p><p>PROFESSIONAL EXPERIENCE</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer service skills</p><p>&nbsp;</p><p>INDUSTRY EXPERIENCE</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in the hospitality industry (preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience as a housekeeper/room attendant or janitorial services (preferred)</p><p>&nbsp;</p><p>REQUIRED SKILLS</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to follow directions and work in a fast-paced environment</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Additional training (as required)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be flexible to work varied schedules</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good written and oral communication skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to listen attentively</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have the physical ability to walk, bend, and stand for long time periods</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to lift up to 40 lbs.</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must adhere to grooming and appearance standards in alignment with uniform</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be dependable</p><p>&nbsp;</p><p>ESSENTIAL SKILLS</p><ul><li>Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</li><li>Promote the property by demonstrating a top-notchâ€ attitude toward our guests which includes anticipating the guests needs be proactive</li><li>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</li></ul><p>&nbsp;</p><p>BENEFITS</p><p>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>RAM Hotels&nbsp;is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</p>]]></description>
      <pubDate>Tue, 03 Feb 2026 16:33:30 +0000</pubDate>
      <link>https://easyapply.co/job/housekeeping-room-attendant-446</link>
      <guid>https://easyapply.co/job/housekeeping-room-attendant-446</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Breakfast Attendant</title>
      <description><![CDATA[<div><div><p>JOB DUTIES:</p><p>Professional Experience</p><p>Preferably 6 month’s experience in any field where exceeding customers’ expectations were met</p><p>Hotel Experience</p><p>Be flexible and willing to perform other tasks as necessary or requested</p><p>Wear hotel uniform in compliance with hotel standards</p><p><b>Welcomes guests to the lobby- breakfast bar and provides fast and courteous service to ensure an enjoyable dining experience and repeat business</b></p><p><b>Set up the Hot “ On the House" breakfast each morning by following the Hotel franchise Breakfast guidelines</b></p><p><b>Consistently interact with the guests in an effort to provide a superior breakfast experience.</b></p><p>Communicate feedback to hotel management</p><p><b>Maintain Food Service quality and safety standards</b></p><p>Responsible for maintaining a clean work environment that meets both County Health Codes and the Hotel Quality assurance requirements.</p><p>Job Requirements:</p><p>Must have excellent customer service skills and a stable work history</p><p>Must be able to work entire shift on feet at a quick pace</p><p>Must be flexible to work any shift as needed to include weekends</p><p>Emotional Intelligence</p><p>Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure</p><p>Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests</p><p>Ability to anticipate guests’ needs</p><p>Embraces and respects diversity and multicultural environment</p><p>Education</p><p>Background screening for previous criminal history</p><p>Employment may be contingent upon at least 80% score on test on hotel’s reservations system (PMS ) after training</p><p>At least a high school diploma or G.E.D.</p><p><br></p><p>Data entry</p><p>Database management systems</p><p>Strengths</p><p>&nbsp;Social</p><p>Speaks in guests’ preferred language</p><p>Hotel is a smoke-free property</p><p>Organizational</p><p>Administrative</p><p>Sales</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p></div></div><div><div><h3 class="panel-title font_16 vega-h6-font" style="font-weight: 600;">Job Information</h3></div><div><div><div>Job Location:</div><div>Birmingham AL</div></div><div><div>Industry:</div><div>Hospitality / Tourism</div></div><div><div>Job Function:</div><div>Customer Service</div></div><div><div>Experience Level:</div><div>Entry Level</div></div><div><div>Job Type:</div><div>Part-time</div></div><div><div>Workflow:</div><div>Standard Workflow</div></div><div><div>Application Form:</div><div><a href="https://gethired.com/esecure/job/b0d59e95-d8e7-4146-aa88-90eebf127c91#" id="link_preview_application_form" data-toggle="modal" data-target="#applicationFormModal" data-backdrop="static" data-id="5f35778876de155d36602773">Springhill Suites Application</a></div></div></div></div>]]></description>
      <pubDate>Tue, 03 Feb 2026 16:30:13 +0000</pubDate>
      <link>https://easyapply.co/job/breakfast-attendant-weekend-part-time-3</link>
      <guid>https://easyapply.co/job/breakfast-attendant-weekend-part-time-3</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Bistro Cook  / Server / Bartender</title>
      <description><![CDATA[<p data-olk-copy-source="MessageBody" style="font-family: Aptos, sans-serif; margin: 0in; font-size: 11pt; color: rgb(36, 36, 36);">Bistro Server / Cook / Bartender</p><p data-olk-copy-source="MessageBody" style="font-family: Aptos, sans-serif; margin: 0in; font-size: 11pt; color: rgb(36, 36, 36);"><br></p><p><span><span>Introduction:</span></span><span></span></p><p><span><br></span><span></span></p><p><span>We are seeking reliable and hardworking Kitchen Staff to join our team and assist with the daily operation of our restaurant's kitchen. The Kitchen Staff will be responsible for preparing and cooking food, maintaining a clean and organized work environment, and assisting the kitchen manager and chefs with various tasks as needed. The successful candidate will have strong teamwork skills and be able to work efficiently in a fast-paced environment.<br><br></span><span><span>Who Are We?</span></span><span></span></p><p><span>RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!</span></p><p><span><span>POSITION:&nbsp;Bar Server</span></span><span></span></p><p><span><br><br></span></p><p><span><span>Responsibilities:</span></span><span></span></p><p><span><br><br></span><span></span></p><ul type="disc" style="font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; margin-top: 0in; margin-bottom: 0in; color: rgb(36, 36, 36); font-size: 15px;"><li><span>Prepare and cook food according to restaurant standards and recipes</span></li><li><span>Maintain a clean and organized work environment, including adhering to cleaning schedules and safety protocols</span></li><li><span>Assist the kitchen manager and chefs with various tasks as needed, including inventory management and food prep</span></li><li><span>Follow instructions and guidelines from the kitchen manager and chefs</span></li><li><span>Other duties as assigned</span></li></ul><p><span><br><br></span><span></span></p><p><span><span>Qualifications:</span></span><span></span></p><p><span><br><br></span><span></span></p><ul type="disc" style="font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; margin-top: 0in; margin-bottom: 0in; color: rgb(36, 36, 36); font-size: 15px;"><li><span>Previous experience in a kitchen or food service role is preferred</span></li><li><span>Strong teamwork skills</span></li><li><span>Ability to multitask and handle a high-volume workload</span></li><li><span>Knowledge of food safety guidelines</span></li><li><span>Ability to lift and carry heavy objects (up to 50 pounds)</span></li><li><span>Fluency in English is required; additional language skills are a plus</span></li></ul><p><span><br><br></span><span></span></p><p><span><span>Perks:</span></span><span></span></p><p><span><br><br></span><span></span></p><ul type="disc" style="font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; margin-top: 0in; margin-bottom: 0in; color: rgb(36, 36, 36); font-size: 15px;"><li><span>Competitive salary</span></li><li><span>Employee discounts on food and drinks</span></li><li><span>Opportunities for advancement within the company</span></li><li><span>Professional development opportunities</span></li><li><span>Positive and supportive work environment</span></li></ul><p aria-hidden="true" style="font-family: Aptos, sans-serif; margin: 0in; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</p><p aria-hidden="true" style="font-family: Aptos, sans-serif; margin: 0in; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</p><p aria-hidden="true" style="font-family: Aptos, sans-serif; margin: 0in; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</p><p><span><span>Bistro Bartender</span></span></p><p><span><span>Who Are We?</span></span><span></span></p><p><span>RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!</span></p><p><span><span>POSITION:&nbsp;Bar Server</span></span><span></span></p><p><span><span>JOB SUMMARY</span></span><span></span></p><p><span>Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service? The Bar Server provides excellent customer service, while preparing food and drinks to our guests, while maintaining brand standards. This role maintains a clean and safe work environment, while adhering to food safety guidelines. The Bar Server property operates the point of sales system and acts as concierge for guests looking for details on the local area, such as night life, entertainment, etc. If you enjoy anticipating the needs of guests to create that stellar guest experience – this job is for you!</span></p><p><span><span>JOB RESPONSIBILITIES</span></span><span></span></p><ul type="disc" style="font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; margin-top: 0in; margin-bottom: 0in; color: rgb(36, 36, 36); font-size: 15px;"><li><span>Consistently offer professional, friendly, and attentive service to guests; anticipate guests' needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests’ inquiries; resolve guests’ complaints to ensure guests satisfaction</span></li><li><span>Complete all required brand-specific training as directed by the General Manager; complete all required health and safety training; adhere to all property-specific brand standards; knowledge of fire alarm and evacuation procedures</span></li><li><span>Operate the point of sale system, prepare food and beverage while complying with brand standards, serve guests in accordance with federal, state, and local laws. Always maintain a clean and well stocked workspace.</span></li><li><span>Perform other tasks as necessary or required to meet or exceed guest satisfaction</span></li></ul><p><span><span><br>PROFESSIONAL EXPERIENCE</span></span><span></span></p><ul type="disc" style="font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; margin-top: 0in; margin-bottom: 0in; color: rgb(36, 36, 36); font-size: 15px;"><li><span>Preferably 6 months experience in Food and Beverage service</span></li><li><span>Excellent customer service skills</span></li></ul><p><span><span><br>INDUSTRY EXPERIENCE</span></span><span></span></p><ul type="disc" style="font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; margin-top: 0in; margin-bottom: 0in; color: rgb(36, 36, 36); font-size: 15px;"><li><span>Previous experience in the hospitality industry (preferred)</span></li></ul><p><span><span><br>REQUIRED SKILLS</span></span><span></span></p><ul type="disc" style="font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; margin-top: 0in; margin-bottom: 0in; color: rgb(36, 36, 36); font-size: 15px;"><li><span>Must have excellent customer service skills and a stable work history</span></li></ul><ul type="disc" style="font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; margin-top: 0in; margin-bottom: 0in; color: rgb(36, 36, 36); font-size: 15px;"><li><span>Must be able to work entire shift on feet at a quick pace</span></li><li><span>Must be flexible to work any shift as needed to include weekends</span></li><li><span>Knowledge of basic drink recipes</span></li><li><span>Knowledge of bar equipment</span></li><li><span>Knowledge of safety rules for kitchen equipment</span></li><li><span>Ability to lift 50 lbs</span></li><li><span>Ability to work in a high pace and hot environment</span></li><li><span>Stand and walk for long periods of time</span></li></ul><p><span><span><br>ESSENTIAL SKILLS</span></span><span></span></p><ul type="disc" style="font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; margin-top: 0in; margin-bottom: 0in; color: rgb(36, 36, 36); font-size: 15px;"><li><span>Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</span></li><li><span>Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs – be proactive</span></li><li><span>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</span></li></ul><p><span><span><br>BENEFITS</span></span><span></span></p><p><span>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.</span></p><p><span><span><br>RAM Hotels&nbsp;</span></span><span>is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</span></p><p><span>If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.</span></p><p><span>&nbsp;</span></p>]]></description>
      <pubDate>Tue, 27 Jan 2026 22:56:37 +0000</pubDate>
      <link>https://easyapply.co/job/bistro-cook-server-bartender</link>
      <guid>https://easyapply.co/job/bistro-cook-server-bartender</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Maintenance Engineer</title>
      <description><![CDATA[<div><span data-olk-copy-source="MessageBody" style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: bolder; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;">JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENCSE, ETC):</span></div><div><span>SUMMARY:&nbsp;</span>Oversees property maintenance of grounds, building facilities and guest rooms. Responsible for daily cleaning and upkeep of all common areas, preventive maintenance, small repair and tasks, special projects, and communicating larger maintenance needs to the General Manager.&nbsp;</div><div><span>Professional Experience</span></div><ul><li>Preferably 3 years’ experience in janitorial, general maintenance or engineering related field</li><li>Mechanical – HVAC, PTAC, Packaging unit, Gas Furnace, Heaters &amp; Dryers.</li><li>Pool &amp; Spa Operation</li><li>Low Voltage- Fire Alarm</li><li>Electrical</li><li>Plumbing</li><li>Electric Doors</li><li>Operate service ticket system</li><li>Irrigation System Landscape</li></ul><div><span>Hotel Experience</span></div><ul><li>Be flexible and willing to perform other tasks as necessary or requested</li><li>Wear room hotel uniform per hotel standards; adhere to professional grooming standards</li><li>Hotel is a smoke-free environment</li><li>Order and install small maintenance items as needed for repair, under direction of management</li><li>Complete tasks and assignments on the daily Maintenance Checklist</li><li>Complete Maintenance Request Forms within 24 hours</li><li>Complete Preventive Maintenance program on a timely basis</li><li>Respond to maintenance emergencies timely, on a 24 hour call basis</li><li>Assist with carrying dishware items to rooms when requested</li><li>Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens</li><li>Practice safe chemical handling as prescribed in Material Safety and Data Sheets</li><li>Perform other such duties assigned by Property Management to meet guest or operational needs</li><li>Clears trash and empties property trash containers daily</li><li>Sweeps and cleans sidewalks and stairs as needed (trash and weather related)</li><li>Clears debris from parking lot, landscaping, and dumpster area daily</li><li>Ensures exterior building and grounds are clean by use of a pressure washer and blower</li><li>Paints walls, ceilings, doors and window trim as needed</li><li>Provides Preventive Maintenance to guest rooms</li><li>Ensures Preventive Maintenance repairs in the following areas:</li><ul><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Lighting;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Electrical circuits and wiring;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Plumbing;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">HVAC;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Guest room walls;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Appliances;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Doors and locks;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Furniture;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Carpet (remove stains) and;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Floor coverings</div></li></ul><li>Ensures Guest Laundry washers, dryers, vending machines and common areas are cleaned at least twice daily</li><li>Maintains clean, organized maintenance workshop and storerooms</li><li>General knowledge of heating, air conditioning, electric and plumbing skills.</li><li>Knowledge and ability to use basic work tools and equipment.</li><li>Ability to patch holes, clean carpets, and paint walls.</li><li>Ability to work well under limited supervision.</li><li>Ability to work well with others.</li><li>Strong work ethic</li></ul><div><span>Physical Requirements</span></div><ul><li>Ability to bend at the waist and work on knees.</li><li>Ability to reach over head.</li><li>Ability to stand for long periods of time.</li><li>Ability to walk three flights of stairs.</li><li>Ability to work outside in hot or cold weather.</li><li>Ability to lift and carry 50 pounds.</li></ul><div><span>Computer Experience</span></div><div>Proficiency in:</div><ul><ul><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Microsoft word</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Excel</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Data entry</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Database management systems</div></li></ul></ul><div><span>Education</span></div><ul><li>Background screening for previous criminal history</li><li>Employment may be contingent upon at least 80% score on test on hotel’s reservations system (PMS) after training.</li><li>High school diploma or G.E.D.</li><li>Apartment, building, or lodging maintenance experience.</li><li>Participate in all training as assigned</li></ul><div><span>Emotional Intelligence</span></div><ul><li>Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure</li><li>Engage every guest in conversation and recognition</li><li>Resolve any guest issue immediately</li><li>Promote the hotel by demonstrating a high level of&nbsp; positive attitude and energy to serve our guests</li><li>Ability to anticipate guests’ needs</li><li>Embraces and respects diversity and multicultural environment</li></ul><div aria-hidden="true" style="border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: rgb(0, 0, 0);">&nbsp;</div><div><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.</span></div>]]></description>
      <pubDate>Thu, 22 Jan 2026 18:32:13 +0000</pubDate>
      <link>https://easyapply.co/job/maintenance-engineer-613</link>
      <guid>https://easyapply.co/job/maintenance-engineer-613</guid>
      <category><![CDATA[Birmingham, AL]]></category>
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      <title>Housekeeping - Room Attendant</title>
      <description><![CDATA[<p>Excellent Work Environment! Competitive Pay based on experience!&nbsp;&nbsp;</p><p>RAM Hotels a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Geor<span>gia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!&nbsp;</span></p><p>POSITION:&nbsp;<span>&nbsp;Housekeeper/Room Attendant</span>&nbsp;&nbsp;</p><p>JOB SUMMARY</p><p>Are you friendly and enjoy rolling out the red carpet to guests?&nbsp; Do you enjoy creating stellar guest experiences?&nbsp; Are you a team player that is energetic, friendly, and professional?&nbsp; Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service?&nbsp; The housekeeping/room attendant performs routine duties of cleaning and servicing our guest rooms beyond expectation while following the directive of the Executive Housekeeper.&nbsp; The housekeeping/room attendant promotes a positive image of the hotel establishment to guests and enjoys assisting our guests with such a pleasant and friendly temperament.&nbsp; If you enjoy anticipating the needs of guests to create that stellar guest experience this job is for you!&nbsp;&nbsp;&nbsp;&nbsp;</p><p>JOB RESPONSIBILITIES</p><ul><li>Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guest inquiries; resolve guests complaints to ensure guests satisfaction</li><li>Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures</li><li>Enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to:&nbsp; making beds; dust television, pictures and furniture; sweep and/or vacuum floors and carpets; clean windows and mirrors; clean the bathroom and empty trash containers; clean the closet;&nbsp; clean and disinfect telephones daily; replenish amenities; remove dirty bed linen and replace with clean linen; realign furniture to the floor plan; check and secure room when finished; clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift; update and submit room assignment sheet</li><li>Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper this includes any item left behind such as a purse, wallet, jewelry, etc.</li><li>&nbsp;Perform other tasks as necessary or required to meet or exceed guest satisfaction</li></ul><p>&nbsp;</p><p>PROFESSIONAL EXPERIENCE</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer service skills</p><p>&nbsp;</p><p>INDUSTRY EXPERIENCE</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in the hospitality industry (preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience as a housekeeper/room attendant or janitorial services (preferred)</p><p>&nbsp;</p><p>REQUIRED SKILLS</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to follow directions and work in a fast-paced environment</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Additional training (as required)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be flexible to work varied schedules</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good written and oral communication skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to listen attentively</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have the physical ability to walk, bend, and stand for long time periods</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to lift up to 40 lbs.</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must adhere to grooming and appearance standards in alignment with uniform</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be dependable</p><p>&nbsp;</p><p>ESSENTIAL SKILLS</p><ul><li>Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</li><li>Promote the property by demonstrating a top-notchâ€ attitude toward our guests which includes anticipating the guests needs be proactive</li><li>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</li></ul><p>&nbsp;</p><p>BENEFITS</p><p>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>RAM Hotels&nbsp;is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</p>]]></description>
      <pubDate>Mon, 19 Jan 2026 22:09:46 +0000</pubDate>
      <link>https://easyapply.co/job/housekeeping-room-attendant-443</link>
      <guid>https://easyapply.co/job/housekeeping-room-attendant-443</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>General Manager - Birmingham / Inverness</title>
      <description><![CDATA[<div><p><span>General Manager Job Description</span></p><p><span>J</span><span>ob Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;General Manager</span></p><p><span>Reports To:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Regional Director of Operations and/or&nbsp;</span>Vice President of Operations</p><p><span>SUMMARY:&nbsp;</span>Oversees all aspects of Property Management in accordance with Company mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. &nbsp;Responsible for the hiring, training and discipline of all hotel staff.</p><p><span>Q</span><span>U</span><span>A</span><span>LIFICATIONS: &nbsp;</span>To perform this job successfully, the individual must be able to&nbsp;<span>perform each essential duty and responsibility in a safe and satisfactory manner</span>, and the individual must be&nbsp;<span>punctual&nbsp;</span>and&nbsp;<span>have a good attendance record</span>, and&nbsp;<span>have reliable means of transportation to work</span>.&nbsp;&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required. &nbsp;<em>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></p><p><span>ESSENTIAL DUTIES AND RESPONSIBILITIES:</span></p><p>1.&nbsp;&nbsp;&nbsp; &nbsp;Performs the role of “<span><em>Standard Bearer</em></span>”, ensuring that each criteria in companies then-current “</p><p><span><em>Basics</em></span>” are communicated, understood, achieved and maintained by hotel staff.</p><p>2.&nbsp;&nbsp;&nbsp; &nbsp;Performs each criteria as contained in companies then-current&nbsp;<span><em>“General Manager’s Standard Operating</em></span></p><p><span><em>Procedures”&nbsp;</em></span>in a satisfactory manner.</p><p>3.&nbsp;&nbsp;&nbsp; &nbsp;Performs&nbsp; &nbsp;each&nbsp; &nbsp;criteria&nbsp; &nbsp;as&nbsp; &nbsp;contained&nbsp; &nbsp;in&nbsp; &nbsp;companies then-current&nbsp; &nbsp;<span><em>“General&nbsp; &nbsp;Manager’s&nbsp; &nbsp;Standard&nbsp; &nbsp;of</em></span></p><p><span><em>Performance”&nbsp;</em></span>in a satisfactory manner.</p><p>4.&nbsp;&nbsp;&nbsp; &nbsp;Creates an operating environment that assures consistent&nbsp;<span>guest satisfaction</span>.</p><p>5.&nbsp;&nbsp;&nbsp; &nbsp;Monitors the performance of the hotel through verification and analysis of&nbsp;<span>guest satisfaction systems&nbsp;</span>and</p><p><span>Financial reports</span>. &nbsp;Initiates corrective action.</p><p>6.&nbsp;&nbsp;&nbsp; &nbsp;Maintains &nbsp;<span>product &nbsp;</span>and &nbsp;<span>se</span><span>rvice &nbsp;quality &nbsp;standards &nbsp;</span>by &nbsp;conducting &nbsp;ongoing &nbsp;evaluations &nbsp;and &nbsp;investigating complaints. &nbsp;Initiates corrective action.</p><p>7.&nbsp;&nbsp;&nbsp; &nbsp;Develops accurate and aggressive long and short-range&nbsp;<span>financial objectives&nbsp;</span>consistent with the Company's mission statement.</p><p>8.&nbsp;&nbsp;&nbsp; &nbsp;Prepares financial&nbsp;reports for management&nbsp;that clearly explain&nbsp;operational effectiveness, trends, and variances.</p><p>9.&nbsp;&nbsp;&nbsp; &nbsp;Establishes and maintains a&nbsp;<span>pro-active human resource function&nbsp;</span>to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.</p><p>10.&nbsp; &nbsp;Maintains an appropriate level of&nbsp;<span>community public affairs involvement</span>.</p><p>11.&nbsp; &nbsp;Executes marketing, &nbsp;sales, and operational&nbsp;activities, producing results&nbsp;that meet or&nbsp;exceed the&nbsp;hotel’s&nbsp;<span>business plan</span>.</p><p>12.&nbsp; &nbsp;Ensures good&nbsp;<span>safety practices&nbsp;</span>of employees and guests, assisting in the maintenance of proper emergency and security procedures.</p><p>13.&nbsp; &nbsp;Establishes and maintains applicable&nbsp;<span>preventive maintenance programs&nbsp;</span>to protect the physical assets of the hotel.</p></div><div><p><span>J</span><span>ob Code:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</span>50000</p><p><span>J</span><span>ob Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</span>General Manager</p><p><span>ESSENTIAL DUTIES AND RESPONSIBILITIES (continued):</span></p>14.&nbsp; &nbsp;Implements and maintains effective&nbsp;<span>open-door communication system&nbsp;</span>that crosses departmental lines in order to reach all employees.<br>15.&nbsp;&nbsp; Understands the&nbsp;government regulations affecting&nbsp;hotel ’s operations, ensuring the hotel&nbsp;is operated&nbsp;in compliance with&nbsp;all applicable&nbsp;laws, &nbsp;ordinances, &nbsp;regulations, &nbsp;and &nbsp;requirements &nbsp;of &nbsp;any &nbsp;federal, &nbsp;state &nbsp;or municipal authority.<br>16.&nbsp; &nbsp;<span>Deals&nbsp;</span>with the general public, customers, employees, union and government officials with&nbsp;<span>tact&nbsp;</span>and&nbsp;<span>courtesy</span>.<br>17.&nbsp; &nbsp;<span>Plans&nbsp;</span>and&nbsp;<span>organizes&nbsp;</span>the work of others.<br>18.&nbsp; &nbsp;Accepts full responsibility for&nbsp;<span>managing an activity</span>.<br>19.&nbsp; &nbsp;<em>Other duties may be assigned</em>.<br><p><span>SUPERVISORY RESPONSIBILITIES:&nbsp;</span>Typically, directly supervises 2 to 10 employees at the hotel, including all department heads. &nbsp;Indirectly supervises all hotel personnel. &nbsp;Carries out supervisory responsibilities in accordance with the Company’s policies, training programs, and applicable laws. &nbsp;Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</p><p><span>EDUCATION and/or EXPERIENCE:</span></p><ul><li>Absent extraordinary prior on-the-job experience, the General Manager position requires a&nbsp;<span>High School diploma&nbsp;</span><em>or&nbsp;</em>general education degree (GED) and&nbsp;<em>preferably&nbsp;</em>either&nbsp;<span>a two-year business degree&nbsp;</span><em>or&nbsp;</em>a&nbsp;<span>four-year business or liberal arts degree&nbsp;</span>(or equivalent combination of education and experience).</li><li>Requires an occupationally-significant combination of vocational education, apprentice training, on-the-job training, and essential experience in less responsible hotel skill level and management positions.</li><li>&nbsp;A&nbsp;<span>Certified Hospitality Administrator&nbsp;</span>designation is preferred.</li></ul><p><span>LANGUAGE SKILLS:&nbsp;</span><em>G</em><em>ene</em><em>ral Managers must have developed language skills to the point to be able to:</em></p><ul><li>Read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals.</li><li>Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.</li><li>&nbsp;Ability to speak effectively in English before groups such as customers or employees.</li></ul><p><span>COMPUTER SKILLS:&nbsp;</span><em>G</em><em>ene</em><em>ral Managers must have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company-issued software programs implemented at the hotel, including but not limited to the following:</em></p><ul><li>&nbsp;<span>M</span><span>icrosoft Word</span></li><li>&nbsp;<span>M</span><span>icrosoft Excel</span></li><li>&nbsp;<span>Yield Management Systems&nbsp;</span>programs</li><li>&nbsp;<span>Property Management System&nbsp;</span>(PMS) programs</li><li>&nbsp;<span>Daily Revenue System&nbsp;</span>(DRS) programs</li><li>&nbsp;<span>Central Reservation System&nbsp;</span>programs</li><li>&nbsp;<span>Payroll&nbsp;</span>programs</li><li>&nbsp;Company-issued&nbsp;<span>internet browser&nbsp;</span>programs</li><li>&nbsp;Company-issued&nbsp;<span>electronic mail&nbsp;</span>programs</li></ul><p>NOTE: Company-issued software programs implemented at a particular Sunburst hotel may be changed from time to time; the General Manager is required to learn the new programs and upgrades as soon as practicable after such items are provided to the hotel.</p></div><div><p><span>REASONING ABILITY:&nbsp;</span><em>G</em><em>ene</em><em>ral Managers must have developed reasoning abilities to the point to be able to:</em></p><ul><li>&nbsp;<span>A</span><span>pply common sense&nbsp;</span>understanding to carry out instructions furnished in written, oral, or diagram form.</li><li>&nbsp;Use&nbsp;<span>mathematical skills&nbsp;</span>to interpret financial information and prepare budgets.</li><li>&nbsp;<span>Read&nbsp;</span>and&nbsp;<span>interpret&nbsp;</span>business records and statistical reports.</li><li><span>Make business&nbsp;decisions&nbsp;</span>based on&nbsp;production reports&nbsp;and similar facts, as well&nbsp;as on your&nbsp;own experience and personal opinions.</li></ul><p><span>PHYSICAL DEMANDS: &nbsp;</span>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;&nbsp; While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.&nbsp;&nbsp; The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. &nbsp;The employee must be able to see differences in widths and lengths of lines such as those on graphs. &nbsp;<em>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></p><p><span>ENVIRONMENTAL CONDITIONS:&nbsp;</span><em>Inside</em>: Protection from weather conditions but not necessarily from temperature changes. &nbsp;A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside.</p><p><span>W</span><span>O</span><span>RK &nbsp;ENVIRONMENT:&nbsp;</span>The &nbsp;work &nbsp;environment&nbsp; characteristics &nbsp;described &nbsp;here &nbsp;are &nbsp;representative &nbsp;of &nbsp;those &nbsp;an employee encounters while performing the essential functions of this job.&nbsp;&nbsp;&nbsp;<em>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></p><ul><li>Must be able to work effectively in a&nbsp;<span>stressful environment</span>, communicate well with others, effectively deal with guests, and&nbsp;<span>accept constructive criticism&nbsp;</span>from supervisors.</li><li>&nbsp;Must be able to&nbsp;<span>change activity frequently&nbsp;</span>and&nbsp;<span>cope with interruptions</span>.</li></ul><p><span><em>IMPORTANT NOTE</em></span><em>: Essential functions of this job are described under the headings above. &nbsp;The job requirements and features are subject to change from time to time due to the then-current needs and requirements of the Company and/or the hotel.</em></p><p><em>No</em><em>t</em><em>e to Vice President, Operations: please provide a copy of this signed job description, along with all three signed attachments, to the employee and place the original in the employee's personnel file at Corporate Headquarters.</em></p></div><div><p><span><em><span>“</span></em></span><span><em><span>B</span></em></span><span><em><span>asics”</span></em></span></p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;CARE about our customers and about each other.</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Employees are in uniform with nametags.</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Pillows are fluffy and beds are flat.</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;HVAC works without noise.</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Hot water is hot.</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Cold water is cold.</p><p>7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;TV channels are clearly received.</p><p>8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Telephone instructions are easy to understand.</p><p>9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;The telephone handset is clean.</p><p>10.&nbsp;&nbsp;&nbsp; &nbsp;There’s no trash in the parking lot.</p><p>11.&nbsp;&nbsp;&nbsp; &nbsp;Guest service agents make eye contact immediately.</p><p>12.&nbsp;&nbsp;&nbsp; &nbsp;Building grounds and signs are well-illuminated.</p><p>13.&nbsp;&nbsp;&nbsp; &nbsp;Everything in the room works.</p><p>14.&nbsp;&nbsp;&nbsp; &nbsp;Breakfast tables are cleaned promptly after they are used.</p><p>15.&nbsp;&nbsp;&nbsp; &nbsp;Hair is on heads, not in bathrooms.</p><p>16.&nbsp;&nbsp;&nbsp; &nbsp;Towels, sheets, blankets, and bedspreads do not have stains or tears.</p><p>17.&nbsp;&nbsp;&nbsp; &nbsp;All floors are free of debris.</p><p>18.&nbsp;&nbsp;&nbsp; &nbsp;Staff members are well-groomed.</p></div><div><p><span><em><span>General Manager’s Standard Operating Procedures</span></em></span></p><p><em>These Standard Operating Procedures are NOT ALL INCLUSIVE, and they may be amended from time to time. Please see your Associate Handbook and other Sunburst reference materials for additional information:</em></p><ul><li><span>W</span><span>O</span><span>RK SCHEDULE</span>: Normal working hours for a General Manager are considered to be&nbsp;<span>8 AM to 6 PM, 5 days per week&nbsp;</span>(minimum).</li></ul><ul><li><span>LOBBY PRESENCE</span>: General Managers must be physically present in the lobby on each work day for a period of time, especially during check in/out. &nbsp;In addition to being present in the hotel lobby area, General Managers must greet guests and observe the appearance and conduct of all hotel employees who routinely interact with the public. &nbsp;This standard should also be applied to all department heads.</li></ul><ul><li>&nbsp;<span>INSPECTIONS:&nbsp;</span>General Managers should conduct inspection tours of the hotel (inside and out) on a daily basis. General Managers should inspect a minimum of&nbsp;<span>15 rooms per week&nbsp;</span>and keep a record, for review by your supervisors, of each inspection.</li></ul><ul><li><span>DAILY REPORTS</span>: Managers are required to review daily reports and to complete a daily accounting work review, focusing on (1) hotel performance vs. forecast, and (2) variances to budget.</li></ul><ul><li><span>YIELD SYSTEMS</span>: On a&nbsp;<em>daily basis</em>, General Managers are required to review the hotel’s rates and availability data as contained in (1)&nbsp;<em>Yield Management Systems&nbsp;</em>programs, (2) the hotel’s&nbsp;<em>Property Management System (PMS) program,&nbsp;</em>(3) the hotel’s&nbsp;<em>Central Reservation System</em>, and (4) those&nbsp;<em>internet sites&nbsp;</em>that require daily on-line maintenance by hotel management.&nbsp; &nbsp;<em>Additionally, General Managers are required to conduct&nbsp;<span>weekly Yield</span>&nbsp;<span>Meetings</span>&nbsp;using Sunburst’s Weekly Yield Meeting Agenda and Guidelines.</em></li></ul><ul><li><span>W</span><span>EEKLY DEPARTMENT HEAD MEETINGS</span>: General Managers must hold a weekly department head meeting during which all attendees will review the actual week’s business, forecast and scheduling, upcoming events, and Sunburst updates. &nbsp;These weekly meetings should be (1) planned in advance, (2) have a prepared agenda to be distributed in advance, (3) giving attendees proper notification, and (4) have recorded minutes.</li></ul><ul><li><span>SALES CALLS</span>: All General Managers are required to make at least&nbsp;<span>3 sales calls per week (cold calls, appointment calls,&nbsp; etc.)</span>.&nbsp;&nbsp;</li></ul><ul><li><span>INTERNAL FINANCIAL CONTROLS</span>: General Managers are required to adhere to, and maintain, company policies related to internal financial controls as presented in the Accounting Procedures and Systems Manual. These controls include primary responsibility for the safeguarding of cash and Hotel revenues.</li></ul><ul><li>&nbsp;<span>PUBLIC RELATIONS:&nbsp;</span>Occasions arise when specific information needs to be communicated to the public.</li></ul><p>While all&nbsp;<em>non-crisis&nbsp;</em>communications should be coordinated between the General Manager and your hotel’s</p><p>Regional Director of Sales<span><em>, no press releases of any nature whatsoever may be issued to the public or any news or media source without the prior approval of the Chief Executive Officer or the General Counsel</em></span>. For&nbsp;<em>emergencies</em>, refer to Section 12 of the Risk Management Manual for “Crisis Communications Procedures”.</p><ul><li><span>COMMUNICATIONS &nbsp;WITH &nbsp;GUESTS</span>: &nbsp;Our &nbsp;philosophy &nbsp;is &nbsp;to &nbsp;ensure &nbsp;that &nbsp;all &nbsp;dissatisfied &nbsp;guests &nbsp;are favorably impressed by the Company’s concern for their dissatisfaction. &nbsp;Naturally, the avoidance of complaints must be management’s first concern.&nbsp; &nbsp;Management and employees must be trained in handling guest dissatisfaction and rectifying any environment for dissatisfaction before it is expressed in the form of a formal complaint.&nbsp;&nbsp; All hotels must have in place a customer service training program in addition to the required Orientation program. &nbsp;A system should be established to ensure the General Manager is immediately informed of all complaints. &nbsp;Action is to be taken as soon as possible to try to ensure guest satisfaction. &nbsp;Letters received from guests complaining or complimenting the hotel’s facilities must be answered within 3 days of receipt. &nbsp;If a complaint investigation should take place, corrective action should be taken to eliminate future reoccurrence. &nbsp;No response should ever “Admit Error” or “Admit Liability”.&nbsp;&nbsp; The response should acknowledge the complaint, express concern, and apologize for the inconvenience.</li></ul></div><div><ul><li><span>M.O.D. &nbsp;PROGRAM:</span><em>&nbsp;&nbsp;</em>General Manager ensures&nbsp;that the hotel has an&nbsp;established &nbsp;MANAGER &nbsp;ON &nbsp;DUTY PROGRAM, following MOD Manual guidelines.</li></ul><ul><li><span>CORRESPONDENCE FILE:&nbsp;</span>All General Managers must keep a “reader’s file” containing all correspondence that they generate.&nbsp;&nbsp; Correspondence should be kept in a 3-ring Binder and be readily available for ease of reference.</li></ul><ul><li>&nbsp;<span>NO ALCOHOL POLICY:&nbsp;</span>Alcohol consumption is strictly prohibited for ALL employees while on hotel premises.</li></ul><ul><li><span>SAFETY COMMITTEE</span>: General Manager ensures that the hotel has in place a Safety Committee that follows written guidelines set forth in the Risk Management Manual, including monthly Safety Committee Meetings.</li></ul><ul><li><span>EXPERIENCE YOUR HOTEL ROOMS</span>: All General Managers who do not live on the property are required to stay overnight at their hotel a minimum of&nbsp;<span>once per year&nbsp;</span>(for two consecutive nights), utilizing different room types on a rotating basis in order to monitor guestroom standards.</li></ul><p><span><em><span>General Guidelines:</span></em></span></p><ol><li>You will need to keep a copy of all licenses and certificates at your office.</li><li>Ram hotels do not provide reimbursements for cell phone usages or a company cell phone.</li><li>You will have to inventory linen and Guest room amenities on weekly basis and forward it to your director.</li><li>You must keep your hotel's life safety equipment inspected and tested in a timely manner per brand std.</li><li>Keep 3 fail safe keys for each room.</li><li>We do not allow any Front desk agent to do Rate overrides or Force to sell a room for guests.<ol><li>Each hotels room rates are created at the cooperate level by our company and forwarded to GMs for implementation.</li><li>GM must work each shift at least once every month.</li><li>GM must inspect 15% of all occupied rooms from the previous night.</li><li>GM must attend and host breakfast 5 days out of the week. From (8:30AM – 9:00PM)</li><li>You will be given a Labor Goal for all positions by your Director. You must achieve this goal every week, and also conduct Labor check in everyday on Hotel effectiveness.</li><li>You will have a Ramhotel’s Standard Recommended Pay rate spreadsheet. You must offer pay to candidates within this range.</li><li>No new team member can be hired without a second interview with either Vp of operations or the President.</li><li>You are not allowed to terminate team member’s employment without prior approval from the Vp of operations. (you must submit a RFT)</li><li>All team members personal file including yours will be kept at the cooperate office. It is your responsibility to update these on timely manner, including adding disciplinary actions if any.</li><li>You are not authorized to create any direct bill accounts. Only the President or the Vp of operations can authorize any new Direct bill accounts.</li><li>You will be required to input Invoices on daily basis in our accounting system.</li><li>You may not purchase any items without an approved PO. Your Pos will be rejected, if the supplier is not an approved vendor.</li><li>You will not be reimbursed for any items that are purchased at grocery stores or department stores. Unless pre-approved by Vp operations or the president.</li><li>Ram hotels do not provide company credit cards for purchases.</li><li>You must review and keep up with all service agreement. GM cannot sign on any service agreements.</li></ol></li></ol><p>&nbsp;</p></div>]]></description>
      <pubDate>Tue, 06 Jan 2026 17:24:37 +0000</pubDate>
      <link>https://easyapply.co/job/general-manager-birmingham-inverness</link>
      <guid>https://easyapply.co/job/general-manager-birmingham-inverness</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Front Desk Agent</title>
      <description><![CDATA[<div><div><div><div><div test-id="4042816400"><div><p><span><span>JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC):</span></span></p><p><span><span><span>SUMMARY:&nbsp;</span></span><span>GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.</span><span>&nbsp;&nbsp;</span><span>Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi-task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk.</span></span></p><p><span><span>Professional Experience</span></span></p><ul><li>Preferably 1 year’s experience in customer service, hotel, food and beverage restaurant administrative, human resources, legal, educational, training, financial, or business related field&nbsp;</li></ul><p><span><span>Computer Experience</span></span></p><p><span>Proficiency in:</span></p><ul><li>Microsoft Word</li><li>Excel</li><li>Powerpoint</li><li>Data entry</li><li>Database management systems</li></ul><p><span>Hotel Experience</span></p><ul><li>Uses proper telephone etiquette</li><li>Be flexible and willing to perform other tasks as necessary or requested</li><li>Wear hotel GSA uniform in compliance with hotel standards</li></ul><p><span><span>TRAINING PROVIDED ON THE FOLLOWING:</span></span></p><ul><li>Serve as concierge (may make restaurant reservations, provide directions, recommend area attractions, etc.)</li><li>Determines a guest's reservation status and identifies how long the guest will stay</li><li>Helps guests complete registration and then assigns rooms accommodating special requests whenever possible</li><li>Verifies the guest's method of payment and follows established credit-checking procedures</li><li>Posts guest and room information in the PMS, and communicates this information to the appropriate hotel personnel</li><li>Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work</li><li>Must be sales-minded; uses suggestive selling techniques to sell rooms and to promote other services of the hotel</li><li>Presents options and alternatives to guests and offers assistance in making choices</li><li>Knows the location and types of available rooms as well as the activities and services of the property</li><li>Assists in pre-registration and blocking of rooms for reservations</li><li>Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures</li><li>Knows room locations, types of rooms available, and room rates</li><li>Understands room status and room status tracking</li><li>Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms</li><li>Takes same day reservations and future reservations when necessary</li><li>Knows cancellation procedures</li><li>Generates secure room cards</li><li>Knows how to use front office equipment</li><li>Posts Suite Shop purchases to guest folios</li><li>Posts and files all charges to guest, master, and city ledger accounts</li><li>Follows procedures for issuing and closing safe deposit boxes</li><li>Uses proper mail, package, and message handling procedures</li><li>Reads and initials the pass-on log and bulletin board daily</li><li>Is aware of daily activities and meetings taking place in the hotel</li><li>Attends department meetings</li><li>Coordinates guestroom maintenance work with the engineering and maintenance division</li><li>Reports any unusual occurrences or request to the manager or assistant manager</li><li>Knows all safety and emergency procedures</li><li>Is aware of accident prevention policies</li><li>Maintains the cleanliness and neatness of the front desk area</li><li>Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts&nbsp;</li></ul><p><span><span>Emotional Intelligence</span></span></p><ul><li>Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure</li><li>Engage every guest in conversation and recognition</li><li>Resolve any guest issue immediately</li><li>Promote the hotel by demonstrating a high level of&nbsp; positive attitude and energy to serve our guests</li><li>Ability to anticipate guests’ needs</li><li>Represents the hotel to the guest throughout all stages of the guest's stay</li><li>Embraces and respects diversity and multicultural environment</li></ul><p><span><span>Skills</span></span></p><ul><li>Excellent communication; orally and written</li><li>Requires finger dexterity, grasping, writing, standing for long periods, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds</li><li>Able to stand, sit, and walk, for more than 4 hours</li></ul><p><span><span>Education</span></span></p><ul><li>Background screening for previous criminal history</li><li>Employment may be contingent upon at least 80% score on test on hotel’s reservations system (PMS) after training</li><li>At least a high school diploma or G.E.D.</li></ul><p><span><span>Strengths</span></span></p><ul><li>Mathematical; statistical</li><li>Social<ul><li><p>Speaks in&nbsp;guests’ preferred language</p></li><li><p>Hotel&nbsp;&nbsp;is a smoke-free property</p></li><li><p>Creativity</p></li><li><p>Organizational</p></li><li><p>Administrative</p></li><li><p>Sales</p></li><li><p>Curious&nbsp;about the world and people</p></li></ul></li></ul></div><div><a href="https://rambirminghamhospitalityonellc.easyapply.co/" rel="nofollow" style="color: rgb(56, 96, 155); word-break: break-all;"><span></span><span>View all jobs at this company</span></a></div></div><div><a href="https://rambirminghamhospitalityonellc.easyapply.co/" style="color: rgb(56, 96, 155); word-break: break-all;"><span></span><span test-id="556872905">View all jobs at this company</span></a></div></div><div id="job_application_container" style="width: 461.656px; flex-basis: 41.6667%; max-width: 41.6667%;"><div id="div_application_container" class="card p_relative" style="border-radius: 0.25rem;"><div><div><div id="apply-indeed-container" class="height_40 margin_bottom_5" data-uuid="68a349388a7250d7960d62d2" style="height: 40px;"><span data-indeed-apply-apitoken="88db1fd4e76c4898519f3c8089215309796cdba803260565511af8cd827e1ab7" data-indeed-apply-jobcompanyname="Fairfield Inn Birmingham - RAM Hotels" data-indeed-apply-jobid="b7df2cda-84b8-44e9-a3fd-ee05eeb5d90c" data-indeed-apply-joblocation="Millbrook, AL" data-indeed-apply-jobmeta="" data-indeed-apply-jobtitle="Front Desk Agent" data-indeed-apply-joburl="https://easyapply.co/a/b7df2cda-84b8-44e9-a3fd-ee05eeb5d90c" data-indeed-apply-onapplied="on_indeed_applied_callback" data-indeed-apply-onclick="on_indeed_apply_click" data-indeed-apply-posturl="https://easyapply.co/indeed-apply-post/b7df2cda-84b8-44e9-a3fd-ee05eeb5d90c/68a349388a7250d7960d62d2" data-click-handler="attached"></span></div><div id="apply-linkedin-container" class="height_40 margin_bottom_5" style="height: 40px;"><button id="linkedin-apply" style="font-family: &quot;Open Sans&quot;, Arial; width: 174px; height: 31px; border-width: initial; border-style: none; border-color: initial; position: relative; background: rgb(255, 255, 255);"></button></div></div><div><div>OR</div></div><div><div><label>Upload Your Resume&nbsp;<span>Accepted formats: .pdf, .doc, .docx</span></label><div><div></div><div id="div_files_attached_tranlsate" style="color: rgb(153, 153, 153);"></div><div>&nbsp;</div></div><label id="resume-error" style="display: block; text-transform: uppercase; font-size: 1.05em;"></label></div><div><label>Upload Cover Letter&nbsp;<span>Accepted formats: .pdf, .doc, .docx</span></label><div><div></div><div id="div_files_attached_tranlsate" style="color: rgb(153, 153, 153);"></div><div>&nbsp;</div></div></div><div><label>Email</label><input type="text" name="email" placeholder="Enter your email" class="form-control" test-id="1665054151" style="font-family: &quot;Open Sans&quot;, Arial; font-size: 13px; width: 355.656px; height: calc(1.5em + 2px + 0.75rem); box-shadow: rgba(0, 0, 0, 0.075) 0px 0px 1px inset;"><label id="email-error" for="email" style="display: block; text-transform: uppercase; font-size: 1.05em;"></label></div><div id="apply_button"></div><div>By clicking the Apply Now button and proceeding, I agree to the GetHired&nbsp;<a target="_blank" test-id="2519691025" href="https://easyapply.co/site/terms-of-service" style="color: rgb(56, 96, 155); word-break: break-all;">Terms of Service</a>&nbsp;and&nbsp;<a target="_blank" href="https://gethired.com/site/privacy-policy?locale=en_US" style="color: rgb(56, 96, 155); word-break: break-all;">Privacy Notice</a></div></div><div>GetHired.com member?&nbsp;<a href="https://easyapply.co/a/b7df2cda-84b8-44e9-a3fd-ee05eeb5d90c#" data-toggle="modal" data-target="#gh_login_popup" test-id="2198625928" style="color: rgb(56, 96, 155); word-break: break-all;">Login to Apply</a></div></div></div></div><div>&nbsp;</div></div></div></div><div>Powered by GetHired.com |&nbsp;<a target="_blank" href="https://easyapply.co/site/terms-of-service" style="color: rgb(56, 96, 155); word-break: break-word;">Terms of Service</a>&nbsp;|&nbsp;<a target="_blank" href="https://gethired.com/site/privacy-policy?locale=en_US" style="color: rgb(56, 96, 155); word-break: break-word;">Privacy Policy</a></div><div>&nbsp;</div>]]></description>
      <pubDate>Wed, 31 Dec 2025 20:41:43 +0000</pubDate>
      <link>https://easyapply.co/job/front-desk-agent-1317</link>
      <guid>https://easyapply.co/job/front-desk-agent-1317</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Maintenance Engineer</title>
      <description><![CDATA[<div><span data-olk-copy-source="MessageBody" style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: bolder; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;">JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENCSE, ETC):</span></div><div><span>SUMMARY:&nbsp;</span>Oversees property maintenance of grounds, building facilities and guest rooms. Responsible for daily cleaning and upkeep of all common areas, preventive maintenance, small repair and tasks, special projects, and communicating larger maintenance needs to the General Manager.&nbsp;</div><div><span>Professional Experience</span></div><ul><li>Preferably 3 years’ experience in janitorial, general maintenance or engineering related field</li><li>Mechanical – HVAC, PTAC, Packaging unit, Gas Furnace, Heaters &amp; Dryers.</li><li>Pool &amp; Spa Operation</li><li>Low Voltage- Fire Alarm</li><li>Electrical</li><li>Plumbing</li><li>Electric Doors</li><li>Operate service ticket system</li><li>Irrigation System Landscape</li></ul><div><span>Hotel Experience</span></div><ul><li>Be flexible and willing to perform other tasks as necessary or requested</li><li>Wear room hotel uniform per hotel standards; adhere to professional grooming standards</li><li>Hotel is a smoke-free environment</li><li>Order and install small maintenance items as needed for repair, under direction of management</li><li>Complete tasks and assignments on the daily Maintenance Checklist</li><li>Complete Maintenance Request Forms within 24 hours</li><li>Complete Preventive Maintenance program on a timely basis</li><li>Respond to maintenance emergencies timely, on a 24 hour call basis</li><li>Assist with carrying dishware items to rooms when requested</li><li>Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens</li><li>Practice safe chemical handling as prescribed in Material Safety and Data Sheets</li><li>Perform other such duties assigned by Property Management to meet guest or operational needs</li><li>Clears trash and empties property trash containers daily</li><li>Sweeps and cleans sidewalks and stairs as needed (trash and weather related)</li><li>Clears debris from parking lot, landscaping, and dumpster area daily</li><li>Ensures exterior building and grounds are clean by use of a pressure washer and blower</li><li>Paints walls, ceilings, doors and window trim as needed</li><li>Provides Preventive Maintenance to guest rooms</li><li>Ensures Preventive Maintenance repairs in the following areas:</li><ul><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Lighting;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Electrical circuits and wiring;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Plumbing;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">HVAC;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Guest room walls;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Appliances;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Doors and locks;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Furniture;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Carpet (remove stains) and;</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Floor coverings</div></li></ul><li>Ensures Guest Laundry washers, dryers, vending machines and common areas are cleaned at least twice daily</li><li>Maintains clean, organized maintenance workshop and storerooms</li><li>General knowledge of heating, air conditioning, electric and plumbing skills.</li><li>Knowledge and ability to use basic work tools and equipment.</li><li>Ability to patch holes, clean carpets, and paint walls.</li><li>Ability to work well under limited supervision.</li><li>Ability to work well with others.</li><li>Strong work ethic</li></ul><div><span>Physical Requirements</span></div><ul><li>Ability to bend at the waist and work on knees.</li><li>Ability to reach over head.</li><li>Ability to stand for long periods of time.</li><li>Ability to walk three flights of stairs.</li><li>Ability to work outside in hot or cold weather.</li><li>Ability to lift and carry 50 pounds.</li></ul><div><span>Computer Experience</span></div><div>Proficiency in:</div><ul><ul><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Microsoft word</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Excel</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Data entry</div></li><li><div role="presentation" style="border: 0px; font: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: inherit;">Database management systems</div></li></ul></ul><div><span>Education</span></div><ul><li>Background screening for previous criminal history</li><li>Employment may be contingent upon at least 80% score on test on hotel’s reservations system (PMS) after training.</li><li>High school diploma or G.E.D.</li><li>Apartment, building, or lodging maintenance experience.</li><li>Participate in all training as assigned</li></ul><div><span>Emotional Intelligence</span></div><ul><li>Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure</li><li>Engage every guest in conversation and recognition</li><li>Resolve any guest issue immediately</li><li>Promote the hotel by demonstrating a high level of&nbsp; positive attitude and energy to serve our guests</li><li>Ability to anticipate guests’ needs</li><li>Embraces and respects diversity and multicultural environment</li></ul><div aria-hidden="true" style="border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; font-size: 12pt; line-height: inherit; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px 0px 1rem; padding: 0px; vertical-align: baseline; color: rgb(0, 0, 0);">&nbsp;</div><div><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.</span></div>]]></description>
      <pubDate>Tue, 16 Dec 2025 17:09:52 +0000</pubDate>
      <link>https://easyapply.co/job/maintenance-engineer-610</link>
      <guid>https://easyapply.co/job/maintenance-engineer-610</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Maintenance Technician</title>
      <description><![CDATA[<span></span><p><span><b>Introduction:</b></span></p><br><p><span>We are seeking a reliable and skilled Maintenance Technician to join our team and perform a variety of tasks to ensure the smooth operation and upkeep of our facility. The Maintenance Technician will be responsible for performing routine and preventative maintenance, as well as troubleshooting and repairing equipment and systems as needed. The successful candidate will have strong problem-solving skills and be able to work independently.<br><br><br></span></p><p><span><b>Responsibilities:</b></span></p><br><ul><li><p><span>Perform routine and preventative maintenance tasks, such as cleaning and lubricating equipment, checking and replacing filters, and inspecting systems for proper operation</span></p></li><li><p><span>Troubleshoot and repair equipment and systems as needed, including electrical, plumbing, and HVAC systems</span></p></li><li><p><span>Respond to maintenance requests and emergencies in a timely manner</span></p></li><li><p><span>Maintain accurate records of maintenance activities and equipment inventory</span></p></li><li><p><span>Follow safety guidelines and procedures to ensure a safe work environment</span></p></li><li><p><span>Other duties as assigned</span></p></li></ul><br><p><span><b>Qualifications:</b></span></p><br><ul><li><p><span>Minimum of 2 years of experience as a maintenance technician or in a similar role</span></p></li><li><p><span>Strong problem-solving and troubleshooting skills</span></p></li><li><p><span>Proficiency with hand and power tools</span></p></li><li><p><span>Knowledge of electrical, plumbing, and HVAC systems</span></p></li><li><p><span>Ability to work independently and prioritize tasks</span></p></li><li><p><span>Valid driver's license and reliable transportation are a plus</span></p></li></ul><br><p><span><b>Perks:</b></span></p><br><ul><li><p><span>Competitive salary</span></p></li><li><p><span>Paid time off</span></p></li><li><p><span>Medical, dental, and vision insurance</span></p></li><li><p><span>Professional development opportunities</span></p></li><li><p><span>Positive and supportive work environment</span></p></li></ul>]]></description>
      <pubDate>Thu, 06 Nov 2025 20:34:44 +0000</pubDate>
      <link>https://easyapply.co/job/maintenance-technician-2140</link>
      <guid>https://easyapply.co/job/maintenance-technician-2140</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Breakfast Attendant (Weekend) (Part-Time)</title>
      <description><![CDATA[<div><div><p>JOB DUTIES:</p><p>Professional Experience</p><p>Preferably 6 month’s experience in any field where exceeding customers’ expectations were met</p><p>Hotel Experience</p><p>Be flexible and willing to perform other tasks as necessary or requested</p><p>Wear hotel uniform in compliance with hotel standards</p><p><b>Welcomes guests to the lobby- breakfast bar and provides fast and courteous service to ensure an enjoyable dining experience and repeat business</b></p><p><b>Set up the Hot “ On the House" breakfast each morning by following the Hotel franchise Breakfast guidelines</b></p><p><b>Consistently interact with the guests in an effort to provide a superior breakfast experience.</b></p><p>Communicate feedback to hotel management</p><p><b>Maintain Food Service quality and safety standards</b></p><p>Responsible for maintaining a clean work environment that meets both County Health Codes and the Hotel Quality assurance requirements.</p><p>Job Requirements:</p><p>Must have excellent customer service skills and a stable work history</p><p>Must be able to work entire shift on feet at a quick pace</p><p>Must be flexible to work any shift as needed to include weekends</p><p>Emotional Intelligence</p><p>Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure</p><p>Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests</p><p>Ability to anticipate guests’ needs</p><p>Embraces and respects diversity and multicultural environment</p><p>Education</p><p>Background screening for previous criminal history</p><p>Employment may be contingent upon at least 80% score on test on hotel’s reservations system (PMS ) after training</p><p>At least a high school diploma or G.E.D.</p><p><br></p><p>Data entry</p><p>Database management systems</p><p>Strengths</p><p>&nbsp;Social</p><p>Speaks in guests’ preferred language</p><p>Hotel is a smoke-free property</p><p>Organizational</p><p>Administrative</p><p>Sales</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p></div></div><div><div><h3 class="panel-title font_16 vega-h6-font" style="font-weight: 600;">Job Information</h3></div><div><div><div>Job Location:</div><div>Birmingham AL</div></div><div><div>Industry:</div><div>Hospitality / Tourism</div></div><div><div>Job Function:</div><div>Customer Service</div></div><div><div>Experience Level:</div><div>Entry Level</div></div><div><div>Job Type:</div><div>Part-time</div></div><div><div>Workflow:</div><div>Standard Workflow</div></div><div><div>Application Form:</div><div><a href="https://gethired.com/esecure/job/b0d59e95-d8e7-4146-aa88-90eebf127c91#" id="link_preview_application_form" data-toggle="modal" data-target="#applicationFormModal" data-backdrop="static" data-id="5f35778876de155d36602773">Springhill Suites Application</a></div></div></div></div>]]></description>
      <pubDate>Sat, 01 Nov 2025 15:25:17 +0000</pubDate>
      <link>https://easyapply.co/job/breakfast-attendant-weekend-part-time-2</link>
      <guid>https://easyapply.co/job/breakfast-attendant-weekend-part-time-2</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Front Desk Agent</title>
      <description><![CDATA[<div><div><div><div><div test-id="4042816400"><div><p><span><span>JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC):</span></span></p><p><span><span><span>SUMMARY:&nbsp;</span></span><span>GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.</span><span>&nbsp;&nbsp;</span><span>Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi-task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk.</span></span></p><p><span><span>Professional Experience</span></span></p><ul><li>Preferably 1 year’s experience in customer service, hotel, food and beverage restaurant administrative, human resources, legal, educational, training, financial, or business related field&nbsp;</li></ul><p><span><span>Computer Experience</span></span></p><p><span>Proficiency in:</span></p><ul><li>Microsoft Word</li><li>Excel</li><li>Powerpoint</li><li>Data entry</li><li>Database management systems</li></ul><p><span>Hotel Experience</span></p><ul><li>Uses proper telephone etiquette</li><li>Be flexible and willing to perform other tasks as necessary or requested</li><li>Wear hotel GSA uniform in compliance with hotel standards</li></ul><p><span><span>TRAINING PROVIDED ON THE FOLLOWING:</span></span></p><ul><li>Serve as concierge (may make restaurant reservations, provide directions, recommend area attractions, etc.)</li><li>Determines a guest's reservation status and identifies how long the guest will stay</li><li>Helps guests complete registration and then assigns rooms accommodating special requests whenever possible</li><li>Verifies the guest's method of payment and follows established credit-checking procedures</li><li>Posts guest and room information in the PMS, and communicates this information to the appropriate hotel personnel</li><li>Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work</li><li>Must be sales-minded; uses suggestive selling techniques to sell rooms and to promote other services of the hotel</li><li>Presents options and alternatives to guests and offers assistance in making choices</li><li>Knows the location and types of available rooms as well as the activities and services of the property</li><li>Assists in pre-registration and blocking of rooms for reservations</li><li>Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures</li><li>Knows room locations, types of rooms available, and room rates</li><li>Understands room status and room status tracking</li><li>Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms</li><li>Takes same day reservations and future reservations when necessary</li><li>Knows cancellation procedures</li><li>Generates secure room cards</li><li>Knows how to use front office equipment</li><li>Posts Suite Shop purchases to guest folios</li><li>Posts and files all charges to guest, master, and city ledger accounts</li><li>Follows procedures for issuing and closing safe deposit boxes</li><li>Uses proper mail, package, and message handling procedures</li><li>Reads and initials the pass-on log and bulletin board daily</li><li>Is aware of daily activities and meetings taking place in the hotel</li><li>Attends department meetings</li><li>Coordinates guestroom maintenance work with the engineering and maintenance division</li><li>Reports any unusual occurrences or request to the manager or assistant manager</li><li>Knows all safety and emergency procedures</li><li>Is aware of accident prevention policies</li><li>Maintains the cleanliness and neatness of the front desk area</li><li>Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts&nbsp;</li></ul><p><span><span>Emotional Intelligence</span></span></p><ul><li>Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure</li><li>Engage every guest in conversation and recognition</li><li>Resolve any guest issue immediately</li><li>Promote the hotel by demonstrating a high level of&nbsp; positive attitude and energy to serve our guests</li><li>Ability to anticipate guests’ needs</li><li>Represents the hotel to the guest throughout all stages of the guest's stay</li><li>Embraces and respects diversity and multicultural environment</li></ul><p><span><span>Skills</span></span></p><ul><li>Excellent communication; orally and written</li><li>Requires finger dexterity, grasping, writing, standing for long periods, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds</li><li>Able to stand, sit, and walk, for more than 4 hours</li></ul><p><span><span>Education</span></span></p><ul><li>Background screening for previous criminal history</li><li>Employment may be contingent upon at least 80% score on test on hotel’s reservations system (PMS) after training</li><li>At least a high school diploma or G.E.D.</li></ul><p><span><span>Strengths</span></span></p><ul><li>Mathematical; statistical</li><li>Social<ul><li><p>Speaks in&nbsp;guests’ preferred language</p></li><li><p>Hotel&nbsp;&nbsp;is a smoke-free property</p></li><li><p>Creativity</p></li><li><p>Organizational</p></li><li><p>Administrative</p></li><li><p>Sales</p></li><li><p>Curious&nbsp;about the world and people</p></li></ul></li></ul></div><div><a href="https://rambirminghamhospitalityonellc.easyapply.co/" rel="nofollow" style="color: rgb(56, 96, 155); word-break: break-all;"><span></span><span>View all jobs at this company</span></a></div></div><div><a href="https://rambirminghamhospitalityonellc.easyapply.co/" style="color: rgb(56, 96, 155); word-break: break-all;"><span></span><span test-id="556872905">View all jobs at this company</span></a></div></div><div id="job_application_container" style="width: 461.656px; flex-basis: 41.6667%; max-width: 41.6667%;"><div id="div_application_container" class="card p_relative" style="border-radius: 0.25rem;"><div><div><div id="apply-indeed-container" class="height_40 margin_bottom_5" data-uuid="68a349388a7250d7960d62d2" style="height: 40px;"><span data-indeed-apply-apitoken="88db1fd4e76c4898519f3c8089215309796cdba803260565511af8cd827e1ab7" data-indeed-apply-jobcompanyname="Fairfield Inn Birmingham - RAM Hotels" data-indeed-apply-jobid="b7df2cda-84b8-44e9-a3fd-ee05eeb5d90c" data-indeed-apply-joblocation="Millbrook, AL" data-indeed-apply-jobmeta="" data-indeed-apply-jobtitle="Front Desk Agent" data-indeed-apply-joburl="https://easyapply.co/a/b7df2cda-84b8-44e9-a3fd-ee05eeb5d90c" data-indeed-apply-onapplied="on_indeed_applied_callback" data-indeed-apply-onclick="on_indeed_apply_click" data-indeed-apply-posturl="https://easyapply.co/indeed-apply-post/b7df2cda-84b8-44e9-a3fd-ee05eeb5d90c/68a349388a7250d7960d62d2" data-click-handler="attached"></span></div><div id="apply-linkedin-container" class="height_40 margin_bottom_5" style="height: 40px;"><button id="linkedin-apply" style="font-family: &quot;Open Sans&quot;, Arial; width: 174px; height: 31px; border-width: initial; border-style: none; border-color: initial; position: relative; background: rgb(255, 255, 255);"></button></div></div><div><div>OR</div></div><div><div><label>Upload Your Resume&nbsp;<span>Accepted formats: .pdf, .doc, .docx</span></label><div><div></div><div id="div_files_attached_tranlsate" style="color: rgb(153, 153, 153);"></div><div>&nbsp;</div></div><label id="resume-error" style="display: block; text-transform: uppercase; font-size: 1.05em;"></label></div><div><label>Upload Cover Letter&nbsp;<span>Accepted formats: .pdf, .doc, .docx</span></label><div><div></div><div id="div_files_attached_tranlsate" style="color: rgb(153, 153, 153);"></div><div>&nbsp;</div></div></div><div><label>Email</label><input type="text" name="email" placeholder="Enter your email" class="form-control" test-id="1665054151" style="font-family: &quot;Open Sans&quot;, Arial; font-size: 13px; width: 355.656px; height: calc(1.5em + 2px + 0.75rem); box-shadow: rgba(0, 0, 0, 0.075) 0px 0px 1px inset;"><label id="email-error" for="email" style="display: block; text-transform: uppercase; font-size: 1.05em;"></label></div><div id="apply_button"></div><div>By clicking the Apply Now button and proceeding, I agree to the GetHired&nbsp;<a target="_blank" test-id="2519691025" href="https://easyapply.co/site/terms-of-service" style="color: rgb(56, 96, 155); word-break: break-all;">Terms of Service</a>&nbsp;and&nbsp;<a target="_blank" href="https://gethired.com/site/privacy-policy?locale=en_US" style="color: rgb(56, 96, 155); word-break: break-all;">Privacy Notice</a></div></div><div>GetHired.com member?&nbsp;<a href="https://easyapply.co/a/b7df2cda-84b8-44e9-a3fd-ee05eeb5d90c#" data-toggle="modal" data-target="#gh_login_popup" test-id="2198625928" style="color: rgb(56, 96, 155); word-break: break-all;">Login to Apply</a></div></div></div></div><div>&nbsp;</div></div></div></div><div>Powered by GetHired.com |&nbsp;<a target="_blank" href="https://easyapply.co/site/terms-of-service" style="color: rgb(56, 96, 155); word-break: break-word;">Terms of Service</a>&nbsp;|&nbsp;<a target="_blank" href="https://gethired.com/site/privacy-policy?locale=en_US" style="color: rgb(56, 96, 155); word-break: break-word;">Privacy Policy</a></div><div>&nbsp;</div>]]></description>
      <pubDate>Sat, 27 Sep 2025 13:37:57 +0000</pubDate>
      <link>https://easyapply.co/job/front-desk-agent-1269</link>
      <guid>https://easyapply.co/job/front-desk-agent-1269</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Front Desk Agent</title>
      <description><![CDATA[<p><span>Who Are We?&nbsp;</span></p><p>RAM Hotels â€“ a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!</p><p><span>POSITION:&nbsp; Front Desk Clerk</span></p><p><span>JOB SUMMARY</span></p><p>Are you friendly and enjoy â€œrolling out the red carpetâ€ to guests?&nbsp; Do you enjoy creating stellar guest experiences?&nbsp; Being a&nbsp;Guest Services Agent with us may be the job for you!&nbsp; Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner.&nbsp; Guest Services Agents will accommodate our guests to ensure their visit with us is not just a â€œstayâ€ but an awesome experience!&nbsp; Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests.&nbsp; Think youâ€™ve got what it takes?</p><p><span>JOB RESPONSIBILITIES</span></p><ul><li>Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property</li><li>Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property &nbsp;</li><li>Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking</li><li>Verify guestâ€™s method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures</li><li>Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily</li><li>Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments</li><li>Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property&nbsp;</li><li>Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property</li><li>Perform other tasks as necessary or required to meet or exceed guest satisfaction</li></ul><p>&nbsp;</p><p><span>PROFESSIONAL EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training &amp; Development, Financial â€“ strongly preferred)<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient in MS Word, Excel, PowerPoint<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Entry, Database Management experience<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Telephone Etiquette experience<span></span></p><p><span>&nbsp;</span></p><p><span>INDUSTRY EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understanding of the hospitality industry (preferred)<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in the hospitality industry (preferred)<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience as a Guest Services Agent<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bilingual communication skills (preferred)<span></span></p><p><span>&nbsp;</span></p><p><span>REQUIRED SKILLS</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have experience with front office equipment</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be flexible to work varied schedules</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent written and oral communication skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent organization skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have an understanding and ability to perform repetitive tasks</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have the physical ability to walk, sit, and stand during scheduled shift</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to lift up to 40 lbs.</p><p>&nbsp;</p><p><span>ESSENTIAL SKILLS</span></p><ul><li>Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</li><li>Engage guests in conversation and recognition of their choice with us â€“ be consistent; resolve any guest issues immediately and to the best of your ability</li><li>Promote the property by demonstrating a â€œtop-notchâ€ attitude toward our guests which includes anticipating the guests needs â€“ be proactive</li><li>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</li></ul><p>&nbsp;</p><p><span>BENEFITS</span></p><p>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</p><p>&nbsp;</p><p></p><p><span>RAM Hotels&nbsp;</span>is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</p>]]></description>
      <pubDate>Wed, 27 Aug 2025 15:35:13 +0000</pubDate>
      <link>https://easyapply.co/job/front-desk-agent-night-auditor-53</link>
      <guid>https://easyapply.co/job/front-desk-agent-night-auditor-53</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Housekeeping - Room Attendant</title>
      <description><![CDATA[<p>Excellent Work Environment! Competitive Pay based on experience!&nbsp;&nbsp;</p><p>RAM Hotels a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Geor<span>gia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!&nbsp;</span></p><p>POSITION:&nbsp;<span>&nbsp;Housekeeper/Room Attendant</span>&nbsp;&nbsp;</p><p>JOB SUMMARY</p><p>Are you friendly and enjoy rolling out the red carpet to guests?&nbsp; Do you enjoy creating stellar guest experiences?&nbsp; Are you a team player that is energetic, friendly, and professional?&nbsp; Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service?&nbsp; The housekeeping/room attendant performs routine duties of cleaning and servicing our guest rooms beyond expectation while following the directive of the Executive Housekeeper.&nbsp; The housekeeping/room attendant promotes a positive image of the hotel establishment to guests and enjoys assisting our guests with such a pleasant and friendly temperament.&nbsp; If you enjoy anticipating the needs of guests to create that stellar guest experience this job is for you!&nbsp;&nbsp;&nbsp;&nbsp;</p><p>JOB RESPONSIBILITIES</p><ul><li>Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guest inquiries; resolve guests complaints to ensure guests satisfaction</li><li>Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures</li><li>Enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to:&nbsp; making beds; dust television, pictures and furniture; sweep and/or vacuum floors and carpets; clean windows and mirrors; clean the bathroom and empty trash containers; clean the closet;&nbsp; clean and disinfect telephones daily; replenish amenities; remove dirty bed linen and replace with clean linen; realign furniture to the floor plan; check and secure room when finished; clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift; update and submit room assignment sheet</li><li>Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper this includes any item left behind such as a purse, wallet, jewelry, etc.</li><li>&nbsp;Perform other tasks as necessary or required to meet or exceed guest satisfaction</li></ul><p>&nbsp;</p><p>PROFESSIONAL EXPERIENCE</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer service skills</p><p>&nbsp;</p><p>INDUSTRY EXPERIENCE</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in the hospitality industry (preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience as a housekeeper/room attendant or janitorial services (preferred)</p><p>&nbsp;</p><p>REQUIRED SKILLS</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to follow directions and work in a fast-paced environment</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Additional training (as required)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be flexible to work varied schedules</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good written and oral communication skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to listen attentively</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have the physical ability to walk, bend, and stand for long time periods</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to lift up to 40 lbs.</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must adhere to grooming and appearance standards in alignment with uniform</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be dependable</p><p>&nbsp;</p><p>ESSENTIAL SKILLS</p><ul><li>Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</li><li>Promote the property by demonstrating a top-notchâ€ attitude toward our guests which includes anticipating the guests needs be proactive</li><li>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</li></ul><p>&nbsp;</p><p>BENEFITS</p><p>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>RAM Hotels&nbsp;is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</p>]]></description>
      <pubDate>Tue, 26 Aug 2025 19:19:26 +0000</pubDate>
      <link>https://easyapply.co/job/housekeeping-room-attendant-417</link>
      <guid>https://easyapply.co/job/housekeeping-room-attendant-417</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Front Office Manager</title>
      <description><![CDATA[<div><div><p><span>Who Are We?&nbsp;</span></p><p><span>RAM Hotels a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!</span></p><p><span>&nbsp;</span></p><p><span>POSITION:&nbsp; Front Office Manager</span></p><p><span>JOB SUMMARY</span></p><p><span>Are you friendly and enjoy rolling out the red carpet to guests?&nbsp;<span>&nbsp;</span></span><span>Do you enjoy creating stellar guest experiences?</span><span>&nbsp;<span>&nbsp;</span></span><span>Being a<span>&nbsp;</span></span><span>Guest Services Manager with us may be the job for you!&nbsp; Guest Services Managers promotes a positive work environment amongst the Guest Services Team and with other team members.&nbsp; The Guest Services Manager is responsible for responding to all guest requests, inquiries, problems and/or complaints, etc.&nbsp; with the ability to influence and provide positive resolution.&nbsp; The Guest Services Manager will motivate, encourage, and mentor the Guest Services Team to ensure we are providing excellent customer service to our guests in a professional and courteous manner.&nbsp; The Guest Services Manager will accommodate our guests to ensure their visit with us is not just a stay but an awesome experience!&nbsp; Think you"ve got what it takes?</span></p><p><span>&nbsp;</span></p><p><span>JOB RESPONSIBILITIES</span></p><ul><li><span>Ensures Guest Services and Guest Services Front Office operate in an attentive, friendly, efficient, courteous and seamless manner that provides all guests with exceptional service prior to arriving and throughout the time that guests will spend with us; while maximizing room revenue and occupancy; establish and maintain key control system</span></li><li><span>Operate all aspects of the front office system, including software maintenance, report generation and analysis, and basic programming; ability to perform all jobs within the Guest Services and PBX Departments when needed; monitor proper operation of the PBX system to ensure that team members maintain standard operation procedures for its use</span></li><li><span>Manages and organizes large turn days to include guest check-ins and guest check-outs; maintain safety deposit boxes per established standards; assists in preparation of revenue and occupancy forecasts, manage sell out opportunities, review arrival reports, and check rooms inventory; ensures accurate cash handling at the Front Desk; maximize room revenue and occupancy by reviewing daily statuses; ability to analyze discrepancies, monitors credit reporting, and maintain the daily house statistics; ensures no-show revenue is maximized through consistent and accurate billing;&nbsp;</span></li><li><span>Ability to develop, implement, and maintain an effective Guest Relations Program utilizing persistent hospitality services, guest comment forms, and guest response program; be familiar with all brand specific programs and have knowledge of the procedures for each program and ensure the Guest Services team members are knowledgeable in understanding and implementing the programs;</span></li><li><span>Ensures logging and delivery of all messages, packages, and mail in a professional and timely manner; monitor â€œout of orderâ€ or â€œout of serviceâ€ areas to be knowledgeable and available to assist guests if needed; knowledgeable of the Accident Prevention Program including the safety committee, education/enforcement, and communication of safety issues within departmental meetings</span></li><li><span>Knowledgeable and understanding of all policies and procedures â€“ including the Equal Opportunities and Fair Treatment Policy; enforce this policy by communicating consistently with the Guest Services Department</span></li><li><span>Maintain a clean, welcoming lobby and front desk presence during peak hours and as needed; maintain constant communication with the Housekeeping Department and the General Manager; knowledge of night audit responsibilities and procedures; willingness to cover shifts at a momentâ€™s notice when the shift is understaffed due to various circumstances</span></li><li><span>Perform other tasks as necessary or required to meet or exceed guest satisfaction</span></li></ul><p><span>&nbsp;</span></p><p><span>PROFESSIONAL EXPERIENCE</span></p><ul><li><span>High-school graduate or equivalent and three years of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training &amp; Development, Financial â€“ strongly preferred)<span></span></span></li><li><span>Proficient in MS Word, Excel, PowerPoint<span></span></span></li><li><span>Data Entry, Database Management experience<span></span></span></li></ul><p><span>&nbsp;</span></p><p><span>INDUSTRY EXPERIENCE</span></p><ul><li><span>Understanding of the hospitality industry (preferred)<span></span></span></li><li><span>Previous experience in the hospitality industry (preferred)<span></span></span></li><li><span>Previous experience as a Guest Services Manager<span></span></span></li><li><span>Bilingual communication skills (preferred)<span></span></span></li></ul><p><span>&nbsp;</span></p><p><span>REQUIRED SKILLS</span></p><ul><li><span>Experience preparing team schedules according to business forecast and business need</span></li><li><span>Leadership experience with thorough follow- up &nbsp;</span></li><li><span>Must be flexible to work varied schedules</span></li><li><span>Excellent written and oral communication skills</span></li><li><span>Excellent organization skills</span></li><li><span>Must have the physical ability to walk, sit, and stand during scheduled shift</span></li><li><span>Must be able to lift up to 40 lbs.</span></li></ul><p><span>&nbsp;</span></p><p><span>ESSENTIAL SKILLS</span></p><ul><li><span>Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</span></li><li><span>Engage guests in conversation and recognition of their choice with us â€“ be consistent; resolve any guest issues immediately and to the best of your ability</span></li><li><span>Promote the property by demonstrating a â€œtop-notchâ€ attitude toward our guests which includes anticipating the guests needs â€“ be proactive</span></li><li><span>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</span></li></ul><p><span>&nbsp;</span></p><p><span>&nbsp;</span></p><p><span>BENEFITS</span></p><p><span>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry; we promote advancement opportunities, we offer our<span>&nbsp;</span></span><span>eligible</span><span><span>&nbsp;</span>employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</span></p><p><span><span>RAM Hotels<span>&nbsp;</span></span></span><span>is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</span></p><p></p><p><span>&nbsp;</span></p></div></div><div><div><h3 class="x_panel-title x_font_16" style="font-size: 16px;">Job Information</h3><p>SpringHill Suites</p></div></div>]]></description>
      <pubDate>Thu, 07 Aug 2025 19:55:21 +0000</pubDate>
      <link>https://easyapply.co/job/front-office-manager-486</link>
      <guid>https://easyapply.co/job/front-office-manager-486</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Housekeeper/Room Attendant</title>
      <description><![CDATA[<p><span>Who Are We?&nbsp;</span></p><p>RAM Hotels â€“ a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!&nbsp;</p><p><span>POSITION:&nbsp; Housekeeper/Room Attendant&nbsp;&nbsp;</span></p><p><span>JOB SUMMARY</span></p><p>Are you friendly and enjoy â€œrolling out the red carpetâ€ to guests?&nbsp; Do you enjoy creating stellar guest experiences?&nbsp; Are you a team player that is energetic, friendly, and professional?&nbsp; Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service?&nbsp; The housekeeping/room attendant performs routine duties of cleaning and servicing our guest rooms beyond expectation while following the directive of the Executive Housekeeper.&nbsp; The housekeeping/room attendant promotes a positive image of the hotel establishment to guests and enjoys assisting our guests with such a pleasant and friendly temperament.&nbsp; If you enjoy anticipating the needs of guests to create that stellar guest experience â€“ this job is for you!&nbsp;&nbsp;&nbsp;&nbsp;</p><p><span>JOB RESPONSIBILITIES</span></p><ul><li>Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guestsâ€™ inquiries; resolve guestsâ€™ complaints to ensure guests satisfaction</li><li>Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures</li><li>Enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to:&nbsp; making beds; dust television, pictures and furniture; sweep and/or vacuum floors and carpets; clean windows and mirrors; clean the bathroom and empty trash containers; clean the closet;&nbsp; clean and disinfect telephones daily; replenish amenities; remove dirty bed linen and replace with clean linen; realign furniture to the floor plan; check and secure room when finished; clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift; update and submit room assignment sheet</li><li>Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper â€“ this includes any item left behind such as a purse, wallet, jewelry, etc.</li><li>&nbsp;Perform other tasks as necessary or required to meet or exceed guest satisfaction</li></ul><p>&nbsp;</p><p><span>PROFESSIONAL EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer service skills</p><p><span>&nbsp;</span></p><p><span>INDUSTRY EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in the hospitality industry (preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience as a housekeeper/room attendant or janitorial services (preferred)</p><p><span>&nbsp;</span></p><p><span>REQUIRED SKILLS</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to follow directions and work in a fast-paced environment</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Additional training (as required)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be flexible to work varied schedules</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good written and oral communication skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to listen attentively</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have the physical ability to walk, bend, and stand for long time periods</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to lift up to 40 lbs.</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must adhere to grooming and appearance standards in alignment with uniform</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be dependable</p><p>&nbsp;</p><p><span>ESSENTIAL SKILLS</span></p><ul><li>Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</li><li>Promote the property by demonstrating a â€œtop-notchâ€ attitude toward our guests which includes anticipating the guests needs â€“ be proactive</li><li>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</li></ul><p><span>&nbsp;</span></p><p><span>BENEFITS</span></p><p>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><span>RAM Hotels&nbsp;</span>is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</p>]]></description>
      <pubDate>Thu, 07 Aug 2025 15:00:13 +0000</pubDate>
      <link>https://easyapply.co/job/housekeeper-room-attendant-759</link>
      <guid>https://easyapply.co/job/housekeeper-room-attendant-759</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Housekeeper/Room Attendant</title>
      <description><![CDATA[<p><span>Who Are We?&nbsp;</span></p><p>RAM Hotels â€“ a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!&nbsp;</p><p><span>POSITION:&nbsp; Housekeeper/Room Attendant&nbsp;&nbsp;</span></p><p><span>JOB SUMMARY</span></p><p>Are you friendly and enjoy â€œrolling out the red carpetâ€ to guests?&nbsp; Do you enjoy creating stellar guest experiences?&nbsp; Are you a team player that is energetic, friendly, and professional?&nbsp; Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service?&nbsp; The housekeeping/room attendant performs routine duties of cleaning and servicing our guest rooms beyond expectation while following the directive of the Executive Housekeeper.&nbsp; The housekeeping/room attendant promotes a positive image of the hotel establishment to guests and enjoys assisting our guests with such a pleasant and friendly temperament.&nbsp; If you enjoy anticipating the needs of guests to create that stellar guest experience â€“ this job is for you!&nbsp;&nbsp;&nbsp;&nbsp;</p><p><span>JOB RESPONSIBILITIES</span></p><ul><li>Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guestsâ€™ inquiries; resolve guestsâ€™ complaints to ensure guests satisfaction</li><li>Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures</li><li>Enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to:&nbsp; making beds; dust television, pictures and furniture; sweep and/or vacuum floors and carpets; clean windows and mirrors; clean the bathroom and empty trash containers; clean the closet;&nbsp; clean and disinfect telephones daily; replenish amenities; remove dirty bed linen and replace with clean linen; realign furniture to the floor plan; check and secure room when finished; clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift; update and submit room assignment sheet</li><li>Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper â€“ this includes any item left behind such as a purse, wallet, jewelry, etc.</li><li>&nbsp;Perform other tasks as necessary or required to meet or exceed guest satisfaction</li></ul><p>&nbsp;</p><p><span>PROFESSIONAL EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer service skills</p><p><span>&nbsp;</span></p><p><span>INDUSTRY EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in the hospitality industry (preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience as a housekeeper/room attendant or janitorial services (preferred)</p><p><span>&nbsp;</span></p><p><span>REQUIRED SKILLS</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to follow directions and work in a fast-paced environment</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Additional training (as required)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be flexible to work varied schedules</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good written and oral communication skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to listen attentively</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have the physical ability to walk, bend, and stand for long time periods</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to lift up to 40 lbs.</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must adhere to grooming and appearance standards in alignment with uniform</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be dependable</p><p>&nbsp;</p><p><span>ESSENTIAL SKILLS</span></p><ul><li>Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</li><li>Promote the property by demonstrating a â€œtop-notchâ€ attitude toward our guests which includes anticipating the guests needs â€“ be proactive</li><li>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</li></ul><p><span>&nbsp;</span></p><p><span>BENEFITS</span></p><p>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><span>RAM Hotels&nbsp;</span>is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</p>]]></description>
      <pubDate>Mon, 23 Jun 2025 15:26:01 +0000</pubDate>
      <link>https://easyapply.co/job/housekeeper-room-attendant-755</link>
      <guid>https://easyapply.co/job/housekeeper-room-attendant-755</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Laundry Attendant</title>
      <description><![CDATA[<div role="region" tabindex="-1" aria-label="Message body" class="fEEQb BeMje TiApU allowTextSelection" style="margin: 12px 16px 0px 52px; padding: 0px 0px 2px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, &quot;Segoe UI&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; vertical-align: baseline; color: var(--neutralDark); user-select: text; cursor: auto; overflow-y: auto; outline: 0px;"><div dir="ltr" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; color: inherit;"><div><p><span>Hotels â€“ a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!&nbsp;</span></p><p><span>POSITION:&nbsp; Laundry Attendant&nbsp;&nbsp;</span></p><p><span>JOB SUMMARY</span></p><p><span>Are you friendly and enjoy â€œrolling out the red carpetâ€ to guests?&nbsp; Do you enjoy creating stellar guest experiences?&nbsp; Are you a team player that is energetic, friendly, and professional?&nbsp; Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service?&nbsp; The laundry attendant performs routine duties of washing, drying, and folding all linen within the hotel.&nbsp; The laundry attendant identifies and treats stains on any linen and takes pride in a clean and organized workspace.&nbsp; This job takes a team player and someone with attention to detail.&nbsp; If you enjoy anticipating the needs of guests to create that stellar guest experience â€“ this job is for you!&nbsp;&nbsp;&nbsp;&nbsp;</span></p><p><span>JOB RESPONSIBILITIES&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></p><ul><li><span>Consistently offer professional, friendly, and attentive service to guests and staff; anticipate the needs so the housekeepers by providing them with linen they need to service guest rooms; inspect laundry for stains and tears, treat stains, launder all linen and fold it according to hotel standard; perform inventory once a month; stock housekeeping carts and maintain overall cleanliness in the laundry room.</span></li><li><span>Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures</span></li><li><span>Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in any area of the property immediately to the Executive Housekeeper â€“ this includes any item left behind such as a purse, wallet, jewelry, etc.</span></li><li><span>Perform other tasks as necessary or required to meet or exceed guest satisfaction</span></li></ul><p><span>&nbsp;</span></p><p><span>PROFESSIONAL EXPERIENCE</span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)<span></span></span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Excellent customer service skills<span></span></span></p><p><span>&nbsp;</span></p><p><span>INDUSTRY EXPERIENCE</span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Previous experience in the hospitality industry (preferred)<span></span></span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Previous experience as a housekeeper/room attendant or janitorial services (preferred)<span></span></span></p><p><span>&nbsp;</span></p><p><span>REQUIRED SKILLS</span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Ability to follow directions and work in a fast-paced environment<span></span></span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Additional training (as required)<span></span></span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Must be flexible to work varied schedules</span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Good written and oral communication skills</span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Ability to listen attentively</span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Must have the physical ability to walk, bend, and stand for long time periods</span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Must be able to lift up to 40 lbs.</span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Must adhere to grooming and appearance standards in alignment with uniform</span></p><p><span>Â·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>&nbsp;</span></span></span><span>Must be dependable</span></p><p><span>&nbsp;</span></p><p><span>ESSENTIAL SKILLS</span></p><ul><li><span>Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</span></li><li><span>Promote the property by demonstrating a â€œtop-notchâ€ attitude toward our guests which includes anticipating the guests needs â€“ be proactive</span></li><li><span>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</span><span><span></span></span></li></ul><p><span>&nbsp;</span></p><p><span>BENEFITS</span></p><p><span>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</span></p><p><span>&nbsp;</span></p><p><span><span>RAM Hotels<span>&nbsp;</span></span></span><span>is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status</span><span>&nbsp;</span></p></div><div><div id="x_Signature" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; color: inherit;"><br><br aria-hidden="true"></div></div></div></div><div></div><div><div><button type="button" aria-description="Schedule a meeting" title="Schedule a meeting" class="ms-Button sk6qA ms-Button--default root-395" data-is-focusable="true" style="margin-right: 8px; margin-bottom: 8px; padding: 8px; border-width: 1px; border-style: solid; border-color: var(--themePrimary); font-style: normal; font-variant: inherit; font-weight: inherit; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, &quot;Segoe UI&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; 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vertical-align: baseline; color: inherit;">Are the suggestions above helpful?</span></div><div><div><button type="button" class="ms-Link yCebK root-370" style="padding: 0px 8px; border-top: none; border-right: none; border-bottom: 1px solid transparent; border-left: none; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, &quot;Segoe UI&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; vertical-align: baseline; -webkit-font-smoothing: antialiased; outline: none; background-image: none; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; display: inline; overflow: inherit; text-align: left; text-overflow: inherit; user-select: text;">Yes</button><button type="button" class="ms-Link yCebK root-370" style="padding: 0px 8px; border-top: none; border-right: none; border-bottom: 1px solid transparent; border-left: none; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, &quot;Segoe UI&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-serif; vertical-align: baseline; -webkit-font-smoothing: antialiased; outline: none; background-image: none; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; display: inline; overflow: inherit; text-align: left; text-overflow: inherit; user-select: text;">No</button></div></div></div></div>]]></description>
      <pubDate>Fri, 06 Jun 2025 16:29:07 +0000</pubDate>
      <link>https://easyapply.co/job/laundry-attn-7</link>
      <guid>https://easyapply.co/job/laundry-attn-7</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Housekeeper/Room Attendant</title>
      <description><![CDATA[<p><span>Who Are We?&nbsp;</span></p><p>RAM Hotels â€“ a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!&nbsp;</p><p><span>POSITION:&nbsp; Housekeeper/Room Attendant&nbsp;&nbsp;</span></p><p><span>JOB SUMMARY</span></p><p>Are you friendly and enjoy â€œrolling out the red carpetâ€ to guests?&nbsp; Do you enjoy creating stellar guest experiences?&nbsp; Are you a team player that is energetic, friendly, and professional?&nbsp; Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service?&nbsp; The housekeeping/room attendant performs routine duties of cleaning and servicing our guest rooms beyond expectation while following the directive of the Executive Housekeeper.&nbsp; The housekeeping/room attendant promotes a positive image of the hotel establishment to guests and enjoys assisting our guests with such a pleasant and friendly temperament.&nbsp; If you enjoy anticipating the needs of guests to create that stellar guest experience â€“ this job is for you!&nbsp;&nbsp;&nbsp;&nbsp;</p><p><span>JOB RESPONSIBILITIES</span></p><ul><li>Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guestsâ€™ inquiries; resolve guestsâ€™ complaints to ensure guests satisfaction</li><li>Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures</li><li>Enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to:&nbsp; making beds; dust television, pictures and furniture; sweep and/or vacuum floors and carpets; clean windows and mirrors; clean the bathroom and empty trash containers; clean the closet;&nbsp; clean and disinfect telephones daily; replenish amenities; remove dirty bed linen and replace with clean linen; realign furniture to the floor plan; check and secure room when finished; clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift; update and submit room assignment sheet</li><li>Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper â€“ this includes any item left behind such as a purse, wallet, jewelry, etc.</li><li>&nbsp;Perform other tasks as necessary or required to meet or exceed guest satisfaction</li></ul><p>&nbsp;</p><p><span>PROFESSIONAL EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer service skills</p><p><span>&nbsp;</span></p><p><span>INDUSTRY EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in the hospitality industry (preferred)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience as a housekeeper/room attendant or janitorial services (preferred)</p><p><span>&nbsp;</span></p><p><span>REQUIRED SKILLS</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to follow directions and work in a fast-paced environment</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Additional training (as required)</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be flexible to work varied schedules</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good written and oral communication skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to listen attentively</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have the physical ability to walk, bend, and stand for long time periods</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to lift up to 40 lbs.</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must adhere to grooming and appearance standards in alignment with uniform</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be dependable</p><p>&nbsp;</p><p><span>ESSENTIAL SKILLS</span></p><ul><li>Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</li><li>Promote the property by demonstrating a â€œtop-notchâ€ attitude toward our guests which includes anticipating the guests needs â€“ be proactive</li><li>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</li></ul><p><span>&nbsp;</span></p><p><span>BENEFITS</span></p><p>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><span>RAM Hotels&nbsp;</span>is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</p>]]></description>
      <pubDate>Wed, 21 May 2025 15:35:21 +0000</pubDate>
      <link>https://easyapply.co/job/housekeeper-room-attendant-752</link>
      <guid>https://easyapply.co/job/housekeeper-room-attendant-752</guid>
      <category><![CDATA[Birmingham, AL]]></category>
    </item>
    <item>
      <title>Part Time Front Desk Agent/  Night Auditor/Overnight/Weekends/On-Call</title>
      <description><![CDATA[<p><span>Who Are We?&nbsp;</span></p><p>RAM Hotels â€“ a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia.&nbsp; Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region.&nbsp; We strive to meet our guests demands while continuously changing the perception of the hospitality industry.&nbsp; When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!</p><p><span>POSITION:&nbsp; Front Desk Clerk</span></p><p><span>JOB SUMMARY</span></p><p>Are you friendly and enjoy â€œrolling out the red carpetâ€ to guests?&nbsp; Do you enjoy creating stellar guest experiences?&nbsp; Being a&nbsp;Guest Services Agent with us may be the job for you!&nbsp; Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner.&nbsp; Guest Services Agents will accommodate our guests to ensure their visit with us is not just a â€œstayâ€ but an awesome experience!&nbsp; Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests.&nbsp; Think youâ€™ve got what it takes?</p><p><span>JOB RESPONSIBILITIES</span></p><ul><li>Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property</li><li>Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property &nbsp;</li><li>Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking</li><li>Verify guestâ€™s method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures</li><li>Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily</li><li>Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments</li><li>Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property&nbsp;</li><li>Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property</li><li>Perform other tasks as necessary or required to meet or exceed guest satisfaction</li></ul><p>&nbsp;</p><p><span>PROFESSIONAL EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training &amp; Development, Financial â€“ strongly preferred)<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient in MS Word, Excel, PowerPoint<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data Entry, Database Management experience<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Telephone Etiquette experience<span></span></p><p><span>&nbsp;</span></p><p><span>INDUSTRY EXPERIENCE</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understanding of the hospitality industry (preferred)<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in the hospitality industry (preferred)<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience as a Guest Services Agent<span></span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bilingual communication skills (preferred)<span></span></p><p><span>&nbsp;</span></p><p><span>REQUIRED SKILLS</span></p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have experience with front office equipment</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be flexible to work varied schedules</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent written and oral communication skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent organization skills</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have an understanding and ability to perform repetitive tasks</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must have the physical ability to walk, sit, and stand during scheduled shift</p><p>Â·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be able to lift up to 40 lbs.</p><p>&nbsp;</p><p><span>ESSENTIAL SKILLS</span></p><ul><li>Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure</li><li>Engage guests in conversation and recognition of their choice with us â€“ be consistent; resolve any guest issues immediately and to the best of your ability</li><li>Promote the property by demonstrating a â€œtop-notchâ€ attitude toward our guests which includes anticipating the guests needs â€“ be proactive</li><li>Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments</li></ul><p>&nbsp;</p><p><span>BENEFITS</span></p><p>RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.&nbsp; As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.&nbsp;</p><p>&nbsp;</p><p></p><p><span>RAM Hotels&nbsp;</span>is an Equal Opportunity/Affirmation Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</p>]]></description>
      <pubDate>Wed, 07 May 2025 18:12:52 +0000</pubDate>
      <link>https://easyapply.co/job/part-time-front-desk-agent-night-auditor-overnight-weekends-on-call-3</link>
      <guid>https://easyapply.co/job/part-time-front-desk-agent-night-auditor-overnight-weekends-on-call-3</guid>
      <category><![CDATA[Birmingham, AL]]></category>
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